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Using ILT to capture the learner voice
Based on a presentation to the EMFEC Quality Managers Network on 30th Sept. 2009
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The technology environment
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Communications channels have increased significantly since 1989. A wide range of different, sometimes competing, channels are available to learners and to organisations.
20 years ago colleges kept students at arms length, conducting a dialogue with students via entry forms, information sheets and public meetings. Personal needs were theoretically attended to through a pastoral system of sorts.
Colleges, WBL and ACL organisations have all adopted technology to channel learning opportunities to students.
Many students have enthusiastically employed technology both for their academic work and for their social communications.
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The student in this video was interviewed for the JISC Lex study - her use of technology is fairly typical of most students at college now.
The Learner Voice - Laura
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 Issues for organisations Resource- Personal and Organisational Tensions Resource
- Activity - What is my organisation doing? Resource
 A practical example - learner voice at Northampton College file
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Listening to learners
First ask yourselves:
Why are we doing this?
What advantage will it bring to us or our students?
What information do we need to improve the college?
How can we engage learners in the learning process?
Do we want to?
The LSC booklet below gives a guide to the issues involved.
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“When learner’s participate in decisions affecting their experience, they are more likely to play a more active role in the providers quality improvement processes-a key lever for quality improvement”
Further Education: Raising Skills, Improving Life Chances (DfES, 2006)
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Capturing the learner voice using a survey
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Online surveys proliferate - WebMonkey, in house web forms, Curriculum Surveyor: all are ways of putting surveys in front of learners
JISC RSC-East Midlands can do a learner survey for you - contact Steve Saffhill: steve.saffhill@rsc-em.ac.uk or click here for more info
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- Advantages/Disadvantages of Surveys Resource
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Things to consider
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Using this course
The JISC Regional Support Centre for the East Midlands is one of 13 RSCs covering the UK. It's our job to support the development of e-learning and Information Learning Technology in FE, Sixth Form and Specialist Colleges, Adult and Community Learning, Work Based Learning and aspects of Higher Education. We cover teaching and learning, management, staff development, technical IT and business support. This course was devised by the RSC East Midlands. It is freely available for use by the clients of any RSC but copyright and usage restrictions apply (see link below)
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Forums and User Groups
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